FAQ

Frequently Asked Questions

Q. What is your delivery area?

A.  All of New Hanover County including the beaches.  Select communities in northern Brunswick County (Magnolia Greens, Waterford, Brunswick Forest, Lanvale Trace, Snee Farm, Mallory Creek, Jackey’s Creek.)

Q.  Do you offer shipping?

A.   Sorry, not at this time.

Q.  What are your hours?  Can I get it today?  

A.   Our Policy is if the order is completed before NOON, it will be delivered same day.  All orders placed after Noon will be delivered the following day.  If you find yourself having a dog food emergency please call or text (910-540-6611) and I will do my best to accommodate you.

I will deliver 7 days a week but if you place an order during the weekend and it can wait until Monday please let me know.

Q.  I don’t see my brand.  Can you get it?  

A.  You can always ask and I can look into it and see.  I’m always willing to add more items within the lines that I carry but I have also special ordered new items for customers.

Q.  Do you carry and deliver RAW?

A.  I am currently working on the logistics of carrying RAW.  If you use RAW please contact me, I would like to try it and see how it works.  I have access to the following lines: Primal, Bravo, and Nature’s Logic.  If you have specific items you purchase on a regular basis I would be happy to bring them on board and get started.

Q. Do you carry Prescription Diet? 

A.  Prescription formulas are only carried at Veterinarian offices.

QHow can you be competitively priced and offer FREE delivery?

A.  I have very low overhead compared to the Big Box Pet Retailers.